FAQ | Princeton Dover
Do you offer co-living with individual leases?
We do not offer individual leases (by-the-bed) with co-living arrangements (individual leases with private rooms and shared commons spaces). We offer a single lease with everyone 18 years and older on the same lease.
Can I apply online?
Yes.
How much is the security deposit? Is any of it refundable?
The security deposit is $1000.00 for those with excellent credit, or equivalent to one month's rent for those with good credit. Upon approval, a holding deposit can be refunded with a cancellation within 48 hours of approval of application .
Is there an application fee?
$50 application fee covers all over the age of 18. one fee not per person.
Are there Qualifications - income, credit history checks, criminal history, rental history, etc.?
3rd Party Screening through Resident Verify, income credit criminal & rental
Do I have to pay first & last month's rent?
Move in costs consist of first month's rent and the following month if moving in after the 15th of the month
Are utilities included in the rent?
Hot water is included in the rent, free parking, and free access to all of the amenities
Are there any other costs not included in the rent?
Internet and cable costs are not included; residents are responsible to set up their own. Electricity is not included. In the Annex Building tenants are responsible for gas and electricity.
Is renter's insurance required?
Yes, we do require renter's insurance. A minimum of $100,000 in limited liability coverage is required. Proof of policy must be provided to the leasing office prior to move in.
Are there additional items I can rent?
We do have a limited amount of additional storage space available for residents to rent.
What happens if I need to move out before my lease expires?
The tenant is responsible for the remainder of the lease. Lease breaks are dealt with on a case-by-case basis.
Can the apartment be sublet or listed on Airbnb or VRBO?
We do not allow subletting or for apartments to be listed on short-term rental sites like Airbnb and VRBO.
What are the occupancy limits?
We allow up to four occupants as long as one person is under the age of 18.
What leasing options are available?
12 month leasing options
Do I need a lease guarantor?
if the income does not meet requirements. we cannot use a guarantor for credit
What are your application requirements?
We require proof of income in the form of 2 most recent paystubs, 2 most recent tax returns or a signed new job offer letter along with a $1000 holding deposit. And to pass a background check.
When is rent due and how can I pay my rent? What forms of payment are acceptable? Is there a grace period
Rent is payable by the 1st and can be conveniently submitted online via your resident portal. An ARC payment from your bank incurs no fee. Additionally, debit and credit card payments are accepted, are subject to a convenience fee.
What are hours of the leasing office?
Leasing office hours are M-F 9 AM -5 PM & SAT 10-4.
What are the hours for the fitness center?
For your convenience, the fitness center is open 24/7.
What are the hours for the pool?
The pool is open from 8 AM to 8 PM, daily.
What are the hours for the laundry facilities?
The laundry facilities are open 24/7 — do your laundry when it's convenient for you!
What are the hours for outdoor amenities?
The dog park is available for use 24/7.
Do you offer valet trash service and/or recycling?
We have trash and recycling receptacles on site for residents to use.
Do you have cable/internet available? Is there a separate charge?
We do not provide internet or cable; tenants are responsible to set up and pay for their own service, but the buildings are wired for Comcast (Xfinity).
Is extra storage available?
We have 14 storage units for residents to rent. They are $30 per month.
How do I reserve community amenities?
Email the property manager.
What security features does this property offer?
Lock entry doors, key fob system for amenities, video surveillance in the community amenitiy areas, criminal background checks for anyone over the age of 18, Intercom system with assigned code.
Does this community have a pest control service?
Yes- We use JP Pest Services who comes every month for preventative maintenance.
Are BBQ grills available?
Grills in the pool area can be used from spring through fall. Grills are not used in the winter. We have two propane grills
Are concierge services available?
We provide package concierge service for our residents' benefit.
Does this community have bicycle racks?
Yes, we do. They are located in the laundry areas.
I have a noise complaint. Who do I contact?
Email the office through Resident Portal so we can help resolve the issue.
What is the smoking policy?
We are pleased to be a smoke-free community.
I have a maintenance/emergency maintenance issue; who do I contact?
For non-emergency maintenance use the Resident Portal to request service. For emergency maintenance call 603-743-4141 for help.
Do you allow pets? What is the pet policy?
Yes, we are a pet-friendly community. Indoor cats are permitted. The monthly pet rent for a cat is $30.00 per month, not to exceed 2 cats. Additional restrictions apply and will be explained during the leasing process. Dogs, of six months of age or older, of non-aggressive breeds under 80 pounds are permitted in certain apartment homes. There is a maximum of one dog per apartment home. The monthly pet rent for a dog is $50.00 per month. Additional restrictions apply and will be explained during the leasing process. A Health Certificate from a Veterinarian verifying breed, current vaccinations/rabies, and a photo is required PRIOR to move-in to have the pet. This policy is subject to change without notice.
What is the parking situation? What about guest parking?
We provide ample, unassigned outdoor parking for our residents. We do not have assigned parking. Guest parking is on the Dover Roads. During the winter months, the office should be made aware of guest vehicles for snow removal.
What is the policy for snow removal?
We start the snow removal procedure at 9:00 AM after the storm ends when there is 2 inches or more of snow. All tenants need to be ready to move their vehicles by 9 am.
Are there building quiet hours?
Yes, building quiet hours are from 10 PM to 8 AM. Please be a considerate neighbor.
What decorations or changes to the apartment are prohibited?
No external decor, takings down blinds, ripping out carpet.
Are there fees for using the common spaces?
No, common areas are free for all residents to use.
Are there restrictions for what can be put on balconies and patios?
Only electric items are allowed on the patio or grill. No flags or planters.
What is the procedure for moving out?
The office will schedule a pre-move-out inspection with you. After the return of all keys, the office will complete a full move-out inspection and have it emailed to you.
Are washers and dryers available? Are they in the apartment?
Washers and dryers are located on the ground floor of the building. The cost is $2 per machine. In the Annex building washers and dryers are located in the apartment. In Dover Two the washer and dryer is located in the basement free of charge.
Do apartments have dishwashers?
Yes! We have dishwashers in all of the apartments.
Do the kitchen sinks have garbage disposals?
Yes, they do!
What kind of appliances are in the apartment?
All apartments have GE energy-efficient appliances; stoves are electric.
Does the apartment come with a microwave?
Annex and Duplex apartments have built-in microwaves. The remaining 125 units do not have built-in microwaves.
Is there a tub or shower?
Bathrooms have a bathtub with a shower.
Do apartments have USB outlets?
Yes, for your convenience, apartments do have USB outlets.
Do the apartments have air conditioning?
Annex: Central heating and cooling. Brick buildings: second-floor and third-floor apartments have ACS. Ground floor do not. Duplexes do not.
When were these apartments build? Have there been any renovations?
The Annex is brand new construction in 2020. The Duplex renovations were done 2018-2019. The 125 units were renovated 2014-2016.
Is there public transportation nearby? What stop is closest?
The Coast Bus picks up at the main entrance of the apartment community.
Are you near any transportation routes? Which ones?
Route 16 is 2 mins away. The train station is 5 mins away.
How much traffic is there in the area? Are there any times during day/night that it is heavy?
We are off the main road so the community is quiet.
What school district serves the community? What schools are in the area?
Dover School District: Dover High School, Dover Middle School, Elementary schools: Horne Street Elementary
How do I access FLEX rent payments?
Through our resident portal
What forms of rent do you accept?
certified check, credit cards, or debit card.
How do I pay rent? Can I pay online?
Online is best; through your resident portal.
Can I set up automatic payments for rent?
Yes.
When is rent due?
The 1st of every month
What is the leasing office number?
603-743-4141
What are leasing office hours?
9:00am - 5:00pm M-F, 10:00am - 4:00pm Saturdays
Am I able to renew my lease? How?
You can sign your renewal online or the leasing staff can print it off for you to sign in person.
Can I add occupants to my lease? What is the process?
As long as it meets our occupancy requirements, same process as application process for occupant getting added to the lease.
Am I able to transfer from my current apartment to a new apartment or building?
Yes, after 6 months of living in current apartment.
How do I access my resident portal?
Online, or through your app on your phone.
What can I do in my resident portal?
Pay your rent, sign your lease/renewals, or submit maintenance requests.
How do I upload documents in my resident portal?
By logging into your resident portal, clicking the document section, and click "upload documents."
How do I put in a maintenance request? How long does it take for maintenance to respond to a request?
You can call (603) 743-41441, submit it through your portal, or come to the leasing office if it open.
What is the emergency maintenance number?
603-743-4141
What constitutes an emergency maintenance request?
No heat or hot water, toilet not flushing, tub not draining, and leaks of any kind in the apartment.
How do I enter a maintenance request online?
Online on the resident portal, come to the office, or call the office.
What are the fitness center hours?
24hrs.
What are the seasonal dates for the pool?
Around Memorial Day to around Labor Day. Depending on weather.
What are the pool hours?
8:00am - 8:00pm
What are the dog park hours?
No.
What are the laundry facility hours?
None
How do I load my laundry card?
On the CSC app
What are the hours for outdoor amenities?
Yes, 8am - 8pm.
Are there extra storage or amenities I can rent? What is the process?
Yes, if available, just notify the office if you want one.
Is there off-street parking?
Yes
How many parking passes do I get?
2 Per Apartment
Is there visitor parking?
On city streets surrounding the property.
Is there EV charging?
No
Can I rent extra parking spaces?
No
What are snow removal protocols?
We will have plows come through for regular salting as well as shoveling/plowing after every inch of snowfall during the winter. The day after a storm where more than 3" of snow has fallen, maintenance will go building to building and knock on doors to have residents move their vehicles for them to plow the rest of the parking lot.
Are there quiet hours?
8:00 AM - 9:00PM
Can I have a pet(s)? Is there a pet rent or breed restrictions? What is the process?
Yes, we allow pets. 2 cats are allowed, or 1 cat and 1 dog. Some buildings are "cat only", so please ask about our dog friendly buildings if you plan on bringing a dog. We do have breed restrictions, so please call about our restricted list. We just need an updated vet records and rabies certificate. A dog coming into the community must be swabbed to be part of the Doggie DNA program before moving in.
How do I get my packages?
Code is given for the package room.
How does the package concierge work/how do I receive packages?
No, but leasing agent sort packages throughout the day.
Can I make spare keys?
Yes, but all spare keys must be returned when vacating.
How do I set up or transfer utilities (electric, water, gas, internet)?
Can all be done online.
Can I make spare keys?
Yes, but all spare keys must be returned when vacating.
How does the package concierge work/how do I receive packages?
No, but leasing agent sort packages throughout the day.
How do I get my packages?
Code is given for the package room.
Can I have a pet(s)? Is there a pet rent or breed restrictions? What is the process?
Yes, we allow pets. 2 cats are allowed, or 1 cat and 1 dog. Some buildings are "cat only", so please ask about our dog friendly buildings if you plan on bringing a dog. We do have breed restrictions, so please call about our restricted list. We just need an updated vet records and rabies certificate. A dog coming into the community must be swabbed to be part of the Doggie DNA program before moving in.
Are there quiet hours?
8:00 AM - 9:00PM
What are snow removal protocols?
We will have plows come through for regular salting as well as shoveling/plowing after every inch of snowfall during the winter. The day after a storm where more than 3" of snow has fallen, maintenance will go building to building and knock on doors to have residents move their vehicles for them to plow the rest of the parking lot.